Tag: Marriott International
The new hotel bathroom: a measure of guest satisfaction
The hotel bathroom, a metric of guest satisfaction and a microcosm of the overall hotel experience, is evolving, reports the New York Times. The news comes as TrustYou, a “reputation-management company” that analyzes guest reviews from such sites as TripAdvisor, Yelp, and others, reports that “bathrooms are failing” — all this despite a 2013 J. D. […]